body { font-family: 'Segoe UI', Arial, sans-serif; }

.card-layanan {
  transition: transform .15s ease, box-shadow .15s ease;
  border: 1px solid #e3e6ea;
}
.card-layanan:hover {
  transform: translateY(-3px);
  box-shadow: 0 8px 20px rgba(0,0,0,.08);
}

.step-item {
  position: relative;
  padding-left: 2.2rem;
  padding-bottom: 1.2rem;
  border-left: 2px solid #dee2e6;
  margin-left: .6rem;
}
.step-item:last-child { border-left: 2px solid transparent; padding-bottom: 0; }
.step-item .step-dot {
  position: absolute;
  left: -0.65rem;
  top: 0;
  width: 1.3rem;
  height: 1.3rem;
  border-radius: 50%;
  background: #dee2e6;
  color: #fff;
  font-size: .75rem;
  display: flex;
  align-items: center;
  justify-content: center;
  font-weight: 600;
}
.step-item.done .step-dot { background: #198754; }
.step-item.active .step-dot { background: #0b3d91; }

.kop-surat { border-bottom: 3px double #000; margin-bottom: 20px; padding-bottom: 10px; }

@media print {
  .no-print { display: none !important; }
  body { background: #fff; }
}